To complete your Humi login, go to the Humi sign-in page, then enter your work email and password or choose Google or Microsoft if your company uses single sign-on. Enter your security code when asked, and you’ll land on your dashboard.
That’s the short version. The longer version matters because Humi joined Employment Hero in 2025, and some Canadian companies now use a different sign-in page. If your password keeps failing, you may be at the wrong door. This guide helps you find the right one, then walks through first-time setup, security codes, lockouts, and what to do once you’ve left a job.
Humi Login or Employment Hero: Which Page Is Yours?
Humi is a Canadian HR, payroll and benefits platform. Your employer chooses it and sets up your account, so you can’t sign up on your own.
Since the acquisition, the naming has become confusing. Employment Hero’s Canadian FAQ says Humi now operates under the Employment Hero brand in Canada, while Québec keeps the name “Humi by Employment Hero”. Its site also lists a Humi sign-in link alongside separate Employment Hero links.
For you, the practical question is simple: which system did your employer put you on?
| What you see | Likely system | Where to sign in |
|---|---|---|
| Invites or emails mention Humi, or come from helper@humi.ca | Humi by Employment Hero | The Humi sign-in page |
| Your company says it moved to Employment Hero | Employment Hero | The Employee sign-in link on Employment Hero’s site |
| You’re not sure | Either | Search your inbox for your original invite, then ask HR |
Old bookmarks can cause trouble here. If your employer switched systems, a saved link may send you to a page that no longer matches your account. Your most recent payday email is often the quickest clue, since it should carry a link to your pay stub.
How to Complete Your Humi Login on a Computer
These steps follow Humi’s own login instructions. The screens may look a little different depending on your company’s setup.
- Open the sign-in page. You can use the direct link above, or go to the Employment Hero website, click Log in, and pick the Humi by Employment Hero option.
- Enter your work email and password, then click Sign in.
- If your company uses single sign-on, click Google or Microsoft instead of typing a password.
- Enter your security code when prompted.
- Check that your dashboard shows your name and company.
Not sure which Humi login option applies to you? Your HR administrator can tell you. Humi’s help centre points employees to HR for this question too.
First-Time Humi Login: Setting Up Your Account
If you’ve just been hired, you don’t have a password yet. Your employer sends an invitation, and the link in that email is how you create your account.
Here’s the usual sequence:
- Open the invite email and click the activation link.
- Create a password of at least 10 characters. Humi won’t save anything shorter.
- Set up multi-factor authentication when asked.
- Fill in your onboarding details, such as your contact and banking information.
If Your Invite Link Stopped Working
There are two common reasons, and the fix depends on which one applies:
- You already set a password. The link deactivates once you do. Use that password for a normal Humi login and you’ll pick up where you left off. If you’ve forgotten it, reset it from the sign-in page.
- You never finished the first step, and the invite expired. Ask your hiring manager to send a new one. According to Humi’s People FAQs, the support team can’t send invites for you.
No invite in your inbox? Check spam first, then confirm with HR which email address they used. A personal address on your offer letter and a work address in the system are an easy mix-up on day one.
How Security Codes Work During Humi Login
Multi-factor authentication adds a one-time code on top of your password. Humi says it’s required for all users, even when your company uses single sign-on.
You choose your method the first time you sign in after it’s turned on. The available options are:
| Method | How it works | Good to know |
|---|---|---|
| Authenticator app | Generates a code on your phone | Humi’s preferred option, and it doesn’t rely on texts arriving |
| Sends a code to your primary address | Tricky if you only reach work email from inside the system you’re logging into | |
| Text message | Sends a code to your phone | Depends on your signal and your number staying the same |
| Desktop app | Keeper, LastPass or 1Password generate codes on your computer | Useful if you don’t have a work phone or prefer not to use your own |
During setup, you’ll receive a recovery code. Save it somewhere you can reach without your phone, such as a password manager. It’s easy to skip, but you’ll want it if your phone is ever lost or replaced.
If You Lost or Replaced Your Phone
Plan for this before you trade in your old device, because you can’t remove the old setup on your own. On Humi, someone with reset permission, usually your company admin, must reset it from your profile. Your next sign-in then asks you to set up a new device.
Employment Hero handles this differently. Its account recovery process can ask you to verify your identity with photo ID and a selfie. This is another reason to know which system you’re on before you call HR.
Humi Login Problems and How to Fix Them
Most sign-in failures come down to a handful of causes. Start by matching what you’re seeing to the table below.
| What’s happening | Likely cause | What to do |
|---|---|---|
| “Incorrect email or password” | Wrong email, old password, or the wrong platform | Try your work email, then reset your password |
| Account is locked | 10 failed attempts | Ask your admin to reopen it |
| No password option appears | Your company turned on single sign-on | Use the Google or Microsoft button |
| Single sign-on fails | Problem with your Google or Microsoft account | Test another work app, then contact IT |
| Security code rejected | Clock drift, old code, or a changed device | Wait for a new code, or request an MFA reset |
| Your account has closed | You’ve left the company | Contact your former employer |
Forgotten Password
Use the reset link on the sign-in page and follow the email you receive. Your new password needs at least 10 characters, and a shorter one won’t save.
Reset early. Each failed Humi login counts toward the limit, so it’s better to reset after two or three failed attempts than to keep trying old passwords.
Locked Account
Accounts lock after 10 failed attempts with an incorrect email or password, and an admin has to reopen yours. Waiting it out isn’t listed as an option, so message HR rather than trying again.
Include your full name and work email in your request. For an HR admin, the fix is quick: open your profile under People, go to More, select Account, then click Unlock Account.
Single Sign-On Errors
Once a company turns on single sign-on, your email and password alone won’t work. Your password is then managed by Google or Microsoft, so a reset on Humi’s side won’t help.
Try signing in to another work app, such as your email. If that fails too, the problem is with your company account, and IT is the right contact. If only Humi fails, clear your browser cookies and try again. Then send the exact error message to IT or HR.
Two Quick Checks Before You Contact Anyone
Open a private browser window and try your Humi login once more. This rules out stale cookies and old sessions, and takes under a minute.
Also check that you typed the address yourself or used a link from your employer. If a sign-in page looks off, close it rather than entering your details. Your Humi account holds banking details and pay information, so a look-alike page is worth taking seriously.
Using the Humi Mobile App
The Humi app lets employees handle everyday tasks from a phone. The App Store listing shows the publisher as Humi Holdings Corp., and you need an account from your employer to use it.
From the app, you can:
- View pay stubs
- Request time off and check your balances
- Update your profile, including contact and banking details
- Sign in with single sign-on, if your company uses it
The app uses the account your employer set up, so you don’t need a separate Humi login. Not every feature is available on mobile, so you may need a browser for some tasks. If your company has moved to Employment Hero, the app you need is likely EH Work instead, so check with HR before downloading anything.
What to Do After Your Humi Login
Most people log in for one of a few reasons, and these are the ones worth knowing.
To get a pay stub, click Paystubs in the left menu, then choose the pay period. You can view or download it from there. Payday emails also include a Get Your Paystub button that takes you straight to the page. Questions about the amount go to your payroll administrator, because Humi doesn’t manage your pay directly.
To change your email, go to Profile > Account > Emails, add the new address, and verify it through the message sent from helper@humi.ca. If you can’t get in, your employer can update it.
To update your banking details, open your profile and edit them there. Do this well before payday, and confirm with payroll if you’re not sure of the cut-off.
Humi Login for Former Employees and New Jobs
Once you leave a company, your account closes, and Humi’s support team can’t send you employment documents.
So save your pay stubs before your last day. If you’ve already left, here’s where to turn:
- Pay stubs and employment records: Ask your former employer directly.
- T4 slips: Ask your former employer, or get a copy through the Canada Revenue Agency. Slips for the latest tax year may take time to appear.
- A new job that also uses Humi: Your old account won’t carry over. Each account is tied to one company, so your new employer has to create a fresh profile.
If your old employer changed the email on your file, that doesn’t mean your access is back. Humi explains that this is often done so you can receive your T4.
Who to Contact for Humi Login Help
Going to the right person first can save you a day of waiting.
| Issue | Who to contact |
|---|---|
| Missing or expired invite | Hiring manager |
| Locked account or MFA reset | Company admin or HR |
| Single sign-on errors | IT or HR |
| Pay questions | Payroll administrator |
| Problems that continue after an admin has tried | Admin contacts support@humi.ca |
| Records from a past job | Former employer |
Final Thoughts
A smooth Humi login comes down to three things: using the right sign-in page, knowing whether your company uses single sign-on, and keeping your recovery code safe. If you’re stuck, don’t keep guessing at your password. Check which system you’re on, reset early, and bring in HR when you need an admin’s help.
Before your next phone upgrade or last day at a job, take five minutes to sort out your security setup and download your pay stubs.
Frequently Asked Questions
Is Humi the same as Employment Hero?
Humi is now part of Employment Hero. Employment Hero’s Canadian site says Humi operates under its brand in Canada, with Québec keeping the “Humi by Employment Hero” name. Your sign-in page depends on the system your employer uses.
Do I need an invitation for my first Humi login?
Yes. Your employer creates your profile and sends you an invitation. If you’re expecting one and it hasn’t arrived, check spam, then ask your hiring manager.
Why did my Humi login get locked?
Accounts lock after 10 failed attempts with an incorrect email or password. Your company admin needs to reopen the account for you.
Can I still see my pay stubs after leaving a job?
Not through your old account, since it closes when you leave. Ask your former employer for copies. For T4 slips, the Canada Revenue Agency is another option.
What’s the minimum password length for a Humi login?
Your password must be at least 10 characters long, or it won’t save.
